Family Link

OnStar to Roll Out Family Link Program in April 2012


 OnStar Family Link

OnStar launched the Family Link pilot program back in August 2011 in an effort to gauge consumer interest. It appears that this app - which allows families to stay connected even when they're not in the same house (or car) - was a hit! OnStar will begin a phased launch in mid-April for select OnStar customers.

With OnStar's Family Link program, subscribers can log on to a website to view a map showing the vehicle's location at any time. You can even sign up to receive scheduled vehicle location alerts for notifications to your family's whereabouts. The notifications can be sent via text or email and will include the address the vehicle is near as well as the date and time.

"Our subscribers have asked us for a solution to help them stay connected to their family when they're on the road," said Joanne Finnorn, OnStar Vice President, Subscriber Services. "What parent hasn't asked their teenaged driver to call or send a text when they arrive somewhere, only to not hear from them? Family Link's Vehicle Locate feature lets a parent check on their child's progress or help determine when he/she might be home safe and sound."

OnStar will begin a phased launch of the Family Link program beginning in mid-April for Select OnStar customers. The service will continue to roll out to customers throughout the year. It is priced at $3.99 per month and is the first a-la-carte service offered by OnStar.

OnStar Launches Family Link Pilot Program


 OnStar Family Link

OnStar just launched the new Family Link pilot program – an optional service that will allow subscribers to stay connected to their loved ones when driving an OnStar-equipped vehicle. They are conducting the pilot program to gauge consumer interest.

Pilot services will include:

  • Vehicle Locate: The subscriber can log on to the Family Link website to view a map with the vehicle's exact location at any time.
  • Vehicle Location Alert: Subscribers can set up email or text message notifications to let them know the location of their loved one's vehicle. They can choose the day, time and frequency of the alerts.

"Our subscribers have asked us for a solution to help them stay connected to their family when they're on the road," said OnStar President Linda Marshall. "What parent hasn't asked their teenaged driver to call or send a text when they arrive somewhere, only to not hear from them? Family Link's Vehicle Locate feature lets a parent check on their child's progress or help determine when he/she might be home safe and sound."Read more

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