Vonage Reaches out to Hispanic Community with Vonage En Español

December 2003- Vonage, a leading provider of broadband phone service, today launched a Spanish version of the Vonage website at www.vonage.com/lx. Vonage is also offering Spanish-speaking Customer Care representatives to answer customer concerns via voice and email in Spanish and continues to offer significantly reduced rates to Spain and Latin American nations.

Vonage's new Spanish site mirrors its English site offering current and potential customers, the ability to manage their accounts online, learn about Vonage's four service plans and features. It offers all subscribers traditional landline features and a number of proprietary features such as voicemail, caller ID, call forwarding, area code selection, call hunt and local number portability at no cost with any of its residential and small business plans.

"Recognizing the need to serve our nation's growing Hispanic community, Vonage is pleased to present a Spanish translation website as well as a team of Spanish speaking representatives to better service current and potential customers in their native language," said Jeffrey A. Citron, chairman and CEO, Vonage. "Vonage offers Hispanic-Americans competitive rates to Spanish speaking nations, enabling our customers to make more calls and chat longer with friends and families outside the U.S."

Using the latest technology, Vonage sets the standard for the new generation of phone service with residential and business calling plans:

• Residential Premium Unlimited Plan - $34.99/month for unlimited calling throughout the United States and Canada.
• Residential Unlimited Local Plan - $24.99/month for unlimited local calling plus 500 minutes of United States long distance and Canadian calling.
• Residential Basic Plan - $14.99/month for 500 minutes of local, toll and long distance calling throughout the United States and Canada.
• Small Business Unlimited Plan - $49.99/month for unlimited calling throughout the United States and Canada, including a free dedicated fax line.
• Small Business Basic Plan - $39.99/month for 1500 minutes of calling throughout the United States and Canada, including a free dedicated fax line.
• Services and hardware included for free in all Vonage Digital Voice plans:
• Voicemail
• Caller ID
• Call waiting
• Call forwarding
• Call hunt
• Call transfer
• Call return (*69)
• Caller ID block (*67)
• Repeat dialing
• Area code selection
• International call block
• Bandwidth saver
• Web-based account management, voicemail retrieval and real-time inbound/outbound calling activity
• International calling at significantly reduced rates, such as:
  * Madrid/Barcelona 5 cents per minute
  * Puerto Rico 12 cents per minute
  * Bogotá 9 cents per minute

Vonage is sold directly through www.vonage.com and retail partners such as Amazon.com.

SOURCE Vonage