FiOS

Automated Feature Taps Same Tools Reps Use to Set Up Services, Configure Wi-Fi Links, Set Up and Manage Voice Mail, Auto-Fix Video Problems, Trouble-Shoot and Correct Internet Issues

Additional On-Screen TV 'Quick Codes' Simplify Fixes for Many TV Service Problems

August 25, 2009 /PRNewswire/ -- Verizon FiOS customers now have direct access to an application that performs many of the same setup, management and troubleshooting functions that previously required assistance from a help desk representative. Back-office systems and information resources have been integrated to create a tool that operates with point-and-click simplicity to perform functions like configuring a new PC to work on a home Wi-Fi network, setting up e-mail accounts, and automatically fixing Internet access or video problems.Read more

Millions of High Speed Internet and FiOS Users Now Provided Access to Thousands of on-the-go, Wi-Fi Hot Spots Across the U.S.

July 27, 2009 /PRNewswire/ -- Verizon continues to enhance its broadband service capabilities for consumers to offer competitive advantages over rival communication providers.

Since the beginning of the year, Verizon has introduced faster downstream and unprecedented upstream speeds for its all-fiber-optic FiOS Internet service; expanded the reach of its digital subscriber line-based Verizon High Speed Internet (HSI) service; and started offering mini netbook computers to customers as part of select bundle promotions.

And starting Monday (July 27), the company will expand Internet connection capabilities for millions of Verizon broadband customers by providing them free access to thousands of Wi-Fi connections across the U.S., reflecting the company's sharp focus on developing and deploying broadband and entertainment services.Read more

June 22, 2009 /PRNewswire/ -- Verizon FiOS continues creating the ultimate broadband and home-entertainment experience by introducing on Monday (June 22) new, faster broadband speeds -- both downstream and upstream -- for the most popular FiOS Internet services. The company is also offering compelling incentives for consumers to subscribe to FiOS. New customers who order qualifying FiOS bundles are eligible for a free Compaq Mini netbook* or a Flip Ultra camcorder.

"From its inception just five years ago, Verizon FiOS has transformed the American broadband and home-entertainment experience by delivering innovative services that our competitors can't match," said Mike Ritter, chief marketing officer for Verizon Telecom. "Today FiOS leaps forward again with faster two-way broadband speed options that free customers to fully participate in today's interactive, multimedia Web."Read more