eMachines Begins Shipping Affordable PCs With Windows XP

PC Vendor First to Utilize Windows XP 'Remote Assistance' Feature For Technical Support IRVINE, Calif., Oct. 12 /PRNewswire/ -- eMachines, Inc. (OTC Bulletin Board: EEEE), the third largest vendor of desktop PCs sold through U.S. retailers, has begun shipping its entire line of affordable, high-value PCs preloaded with the new Microsoft Windows XP operating system. The PCs start at $399 after manufacturer's rebate and are available from retailers nationwide.

All eMachines PCs have been qualified by Microsoft's Windows Hardware Quality Labs (WHQL) for meeting or exceeding the requirements for Windows XP and feature the Microsoft "Designed for Windows XP" logo on all product packaging.

As part of its new customer care initiative, eMachines is the first PC vendor to integrate the Windows XP "Remote Assistance" feature within its customer call center operations. With the customer's permission, the Remote Assistance feature makes it easy for users to receive the help they need by allowing eMachines' technical support personnel to directly evaluate, identify and resolve problems on the end-user's PC through an Internet connection, dramatically reducing customer call time and frustration.

eMachines' PCs also offers a clean, uncluttered desktop screen without unsolicited icons promoting third-party products and services. Based on eMachines' and Microsoft's research and experience, consumers prefer an uncomplicated desktop.

"eMachines offers consumers the lowest-cost PC entry point to obtaining the enhanced stability and exciting innovations of Windows XP," said Wayne R. Inouye, president and CEO of eMachines based in Irvine, Calif. "In addition, we are the only PC manufacturer to integrate the convenience of the Windows XP Remote Assistance feature for its customers and one of the few to offer a 'clean' desktop for optimum performance and customer satisfaction."

"Microsoft appreciates eMachines' goal to provide an easy-to-use, easy-to-support Windows XP PC experience," said John Frederiksen, general manager of marketing for Windows at Microsoft Corp. "eMachines' customers will be able to enjoy the new standard of efficient and dependable computing that Windows XP offers at a very affordable price."

Windows XP is designed to give users the freedom to experience more with a computer and the Internet than ever before, allowing easy set-up and control of digital media, home networking and communications, including:

• Acquiring, organizing and sharing digital photos
• Storing and playing high-quality digital music
• Real-time communications through Windows Messenger, with instant messaging, voice and video communications
• Connecting to office computer and easily accessing all of its applications, documents and settings
• Sharing of computers and other devices such as PDAs within the home or business

Following are the eMachines PCs now available with Microsoft Windows XP:

• eMachines T1090 with Intel(R) Celeron(R) 900MHz CPU, 128MB SDRAM, 20GB hard drive, 56K built-in fax/modem and 48x CD-ROM drive (Price: $399 with $75 rebate)
• eMachines T1100 with Intel Celeron 1GHz CPU, 128MB SDRAM, 20GB hard drive, 56K built-in fax/modem and 8x CD-RW drive (Price: $499 with $75 rebate)
• eMachines T4150 with Intel Pentium(R)4 1.5GHz CPU, 256MB SDRAM, 40GB hard drive, 56K built-in fax/modem and 8x CD-RW drive and Ethernet card (Price: $699 with $50 rebate)
• eMachines T4155 with Intel Pentium4 1.5GHz CPU, 256MB SDRAM, 60GB hard drive, 56K built-in fax/modem and 8x CD-RW/DVD combo drive and Ethernet card (Price: $799 with $50 rebate)

About eMachines, Inc.
eMachines, Inc. is a leading provider of affordable, high-value personal computers. Founded in September 1998, eMachines began selling its low-cost 'eTower(TM)' desktop computers in November 1998. In June 1999, eMachines sold the third highest number of PCs through retailers in the United States, according to leading market research organizations, and presently holds this number three market share position. Since inception, eMachines has shipped more than four million PCs through leading national and international retailers, catalog and online merchandisers. Approximately one of every two eMachines consumers is a first-time PC buyer, based on owner registrations with eMachines. eMachines' Web site is located at http://www.emachines.com .

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SOURCE eMachines, Inc.