J.D. Power and Associates Releases 2010 Vehicle Dependability Study Results
J.D. Power and Associates yesterday released its 2010 Vehicle Dependability Study Results. The study surveys owners of 3-year old models that were purchased new and asks them if they have experienced any of almost 200 different problems within the last 12 months. The results of the study help educate consumers when considering the next new or used car purchase. Manufacturers also pay attention, giving them insight into what they need to do to build better models.
Porsche leads the overall rankings, but some big improvements were seen from domestic automaker Ford. All of its Ford, Lincoln and Mercury brands placed in the top 10 of the list with Lincoln showing the most significant improvement, climbing six positions from 2009 to rank second. The redesigned Lincoln Navigator contributed to Lincoln's rank position this year, improving by 61 PP100. Other notable Lincoln vehicles are the Mark LT and MKZ. Both ranked highest in dependability in their award segments:
- Entry Premium Vehicle – Lincoln MKZ (97 PP100)
- Large Premium MAV – Lincoln Mark LT (120 PP100)
Mercury improves this year by 10 PP100 and remains in fifth place. The Mercury Montego (83 PP100) is the Large Car award recipient.
Ford moves up four rank positions to 8th place with the Freestar (140 PP100) being the award recipient for the Midsize Van category.
Additional Ford segment leaders are:
- MKZ – leads Entry Premium
- Montego – leads Large car (500 tied in this category with Lucerne)
- Freestar – leads Midsize van
- Mark LT – leads Large premium (Navigator places 3rd in the segment)
That's not all. Ford also receives several Honorable Mentions:
- Mustang – 3rd in Midsize Sporty car
- Milan – 2nd in Midsize car
- Town Car – 3rd Large premium
- Freestyle – 3rd Midsize MAV
- Expedition – 3rd Large MAV
- F-150 – 2nd Large pickup
- Ranger – 3rd Midsize pickup
View the J.D. Power and Associates 2010 Vehicle Dependability Study Results below or visit www.jdpower.com/autos/articles/2010-Vehicle-Dependability-Study-Results for more information.


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Another source of car reliability information
For car reliability stats that are promptly updated four times a year and that cover model years back to 1995, check out TrueDelta.com:
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Porsche rocks...... it has been so many years and it is still dominating the auto industry, there were several models launched by the Porsche. Thanks all for the post and comments.
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J.D. Power and Associates Reports:
J.D. Power and Associates Reports:
Despite Higher Customer Satisfaction with the New-Vehicle Sales Process, Automotive Brands, on Average, Are Losing 12 Percent of Buyers to Competitors Due to Poor Customer Treatment at dealerships. which is affecting the sales at large, people should understand the importance of service, and how much it is important to any business. Hope the dealers understand that fast and help themselves............
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I am only sorry for one
I am only sorry for one thing: that I didn't find this article in time to make a point. The auto industry has been registering some interesting trends in the last decade. People started buying cars not because they need the cars, but because they like them and they afford to pay for them. Also the evolution of the auto insurance quote was guided by the trends on the market. Thanks for sharing the review, it's been an interesting reading.
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These are really surprising stats. I was thought Suzuki and Mitsubishi produced pretty reliable vehicles. Its also surprising to see that Toyota is more reliable than Honda and Mercedes. Thanks for sharing these. contract hire
but some big improvements
but some big improvements were seen from domestic automaker Ford. All of its Ford, Lincoln and Mercury brands placed in the top 10 of the list with Lincoln showing the most significant improvement, climbing six positions from 2009 to rank second.san diego car accident lawyer
The redesigned Lincoln Navigator contributed to Lincoln's rank position this year, improving by 61 PP100. Other notable Lincoln vehicles are the Mark LT and MKZ.
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It is a pertinent post. The
It is a pertinent post. The J.D. Power and Associates have done an excellent work by conducting a very useful study on Vehicle Dependability and the study Results are found to be more encouraging. Thanks for the nice post. Michael Allen
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Manufacturers also pay
Manufacturers also pay attention, giving them insight into what they need to do to build better models.
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No big shocker in this
No big shocker in this particular J.D. report, most of the car manufacturers that people would expect are the leaders. The only thing that surprised me was that Porsche came out ahead of both Lexus. One of my friends works for our local dealership and said that they were shocked also. of I guess all of the recent car and truck recalls have started to finally effect them.
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Wow Jessica great stuff. I enjoyed the post. It was awesome and interesting. I didn't knew J.D. Power did these type of survey. Thanks for sharing.Suzuki Cars
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Re:
Twenty-five of 36 vehicle brands have improved in long-term dependability in 2010, compared with their performance in 2009, continuing a steady trend of industry-wide improvement. However, for some of these brands, consumer perceptions have not kept pace with their actual performance, according to the J.D. Power and Associates 2010 U.S. Vehicle Dependability Study (VDS) released on March 18.Japanese used cars|Japanese Used Vehicles
Dependability!
I'm glad that Ford is making it's way up that list of dependability. Big fan of their cars!
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However, for some of these
However, for some of these brands, consumer perceptions have not kept pace with their actual performance, according to the J.D. Power and Associates 2010 U.S. Vehicle Dependability Study (VDS) released on March 18.
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I guess all of the recent car and truck recalls have started to finally effect them.
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I'm glad that Ford is making it's way up that list of dependability. Big fan of their cars!
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